Cancellation & Returns


Returnadresse:
JR-Projects Jan Rosentreter
Annahofstr. 38
93049 Regensburg
Germany


Cancellation policy for consumers in distance selling contracts

1. cancellation policy for goods
Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods / the last goods.
To exercise the right to cancel, you must inform us (JR-Projects Jan Rosentreter, Annahofstr. 38, 93049 Regensburg, phone: +49 174 6937018, e-mail: info@jrprojects.de) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample cancellation form, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.


Consequences of cancellation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
- End of the cancellation policy -


Exclusion of the right of cancellation
The right of cancellation does not apply to contracts for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. Similarly, there is no right of cancellation for contracts for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded.
Special notes on the premature expiry of the right of cancellation
In the case of contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, your right of cancellation expires prematurely if the seal on the goods has been removed after delivery. In the case of contracts for the delivery of audio or video recordings or computer software in sealed packaging, your right of cancellation expires prematurely if the seal has been removed after delivery. In the case of a contract for the delivery of digital content that is not on a physical data carrier (e.g. downloads), your right of cancellation expires prematurely if the entrepreneur has begun to execute the contract after you have expressly agreed that the entrepreneur will begin to execute the contract before the expiry of the cancellation period and you have confirmed your knowledge that you will lose your right of cancellation by giving your consent at the beginning of the execution of the contract.


2. cancellation policy for downloads
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day the contract is concluded.
To exercise the right to cancel, you must inform us (JR-Projects Jan Rosentreter, Annahofstr. 38, 93049 Regensburg, phone: +49 174 6937018, e-mail: info@jrprojects.de) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample cancellation form, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.


Consequences of cancellation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
- End of the cancellation policy -


Special notes on the premature expiry of the right of cancellation
In the case of a contract for the delivery of digital content that is not on a physical data carrier (e.g. downloads), your right of cancellation expires prematurely if the entrepreneur has started to execute the contract after you have expressly agreed that the entrepreneur will start to execute the contract before the expiry of the cancellation period and you have confirmed your knowledge that you will lose your right of cancellation by giving your consent at the start of the execution of the contract.


Sample cancellation form
(If you wish to cancel the contract, please complete this form and return it to us).
- To JR-Projects Jan Rosentreter, Annahofstr. 38, 93049 Regensburg, Germany, e-mail: info@jrprojects.de:
- I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date (*)
_______________________________ (*) Delete as appropriate.

 
 
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